Matthew Thomas-Wicher
Senior Product Designer
Senior Product Designer @ Capital One
February 2025 - Present
Spearheaded user research for GitHub Copilot Agent Mode, synthesizing complex feedback into actionable insights that directly led to Senior Leaders approving it for General Availability
Led design strategy for a major user migration initiative (DevNav Hub), driving a 200% increase in release adoption (25% to 75%) and boosting customer satisfaction by 9%
Orchestrated the strategy and execution of a release engagement initiative, surpassing targets and achieving 6,000+ unique users with a low opt-out rate of 3.6%
Designed data visualizations for the 2025 Voice of the Engineer survey, collaborating across cross-functional teams to transform complex datasets into actionable insights for 12,000+ associates and executive leadership
Senior UX/UI Designer @ Berkeley Research Group
June 2013 - October 2018
Designed and launched a legislative policy tracker delivering crucial updates to users, resulting in a 13% increase in log-in frequency and improved user retention
Revamped critical user flows by integrating extensive user research findings, streamlining processes for enhanced efficiency and user satisfaction
Refactored internal design libraries incorporating a 3-tier token system, alleviating engineering pain-points and accelerating development velocity
Translated complex business requirements into scalable design solutions that balanced user needs with technical constraints, accelerating front-end delivery by ~25% through reusable components and standardized assets
User Experience Engineer @ The Demex Group
October 2018 - Present
Served as sole designer and owned marketing and product design initiatives from concept to launch, delivering scalable solutions while thriving in an ambiguous, fast-paced environment
Led cross-functional collaboration to establish design standards, achieving 30% reduction in design-related errors & balancing creative vision with technical constraints to ensure high-quality digital experiences
Throughout my career, I have had the opportunity to work with a diverse range of companies, from early-stage startups to established enterprises, across various industries. This has given me a unique perspective on the product design process and has allowed me to develop a deep understanding of what it takes to create user-centered products that meet both business and user needs.
When I'm not designing, you can find me spending time outside with my dog, experimenting with new recipes in the kitchen or on my smoker. I believe that staying curious and seeking inspiration from diverse sources is key to creating innovative and impactful designs.
I live in Washington, D.C. with my wife, Rebecca and my pup, Micah, an energy-packed pandemic puppy whose primary goal is mischief ;)
Pro Bono Team Lead | Capital One Social Impact Volunteerism | 2025: Led cross-functional pro bono team optimizing onboarding processes for Carver Federal Savings Bank driving measurable community impact
Active Member | Salute Military Business Resource Group | 2025-Present: Military spouse advocate supporting veteran and military family associates across 15+ local chapters.
Hack-o-nomics Hackathon Winner & Team Leader | Flatiron School Alumni | 2024: Led product, design, and engineering teams to victory, creating AI-powered personal finance application in 19 days. Integrated OpenAI into tech stack and designed cutting-edge technology and ML
